The lily of the valley (Convallaria majalis) is such a lovely plant. By all appearances it is a delicate flowering plant. Dunbar refers to “the Lily of the Valley | With its soft, retiring ways.” in his poem “Lily of the Valley” (1913). Despite its appearance and reputation, the heartiness of the plant is one of its most striking features. All through the winter, its stalks remain green, awaiting the merest hint of Spring to begin unfurling its twin leaves. A stem reaches up in late Spring displaying a vertical row of white flowers, which will transform into tiny red berries later in the Autumn.
This hearty plant can survive the harsh conditions of different locations such as Sweden, Japan, and Montana. In my own Illinois it thrives in a region known for hot summers and cold winters. Compare this profile to the Zinnia, which is also known for its heartiness, but cannot survive the deep cold of Illinois.
I recently pulled up a patch of Lily of the Valley with a view of keeping it indoors. And while this is a hearty plant, it will be necessary for me to be careful to establish a healthy culture for this plant in ways I wouldn’t have to when it is outdoors. For plant tissue to grow well indoors, there needs to be slightly high humidity, the temperature needs to be stable, the light conditions must be rigorously attended to, and the plant must be fed nutrients on a regular basis. The very same plant which cares not whether I tend to it all year round, once brought inside becomes very particular about its environment. For it to grow well, I must tend to the culture of my house.
Tending to our culture to optimize growth for individuals in an organization or students in a classroom is analogous to the care I must take with my Lily of the Valley cutting. Like it or not, every classroom and every school has a culture. The question is not whether we have a culture, it is rather what we do about it. There are better and worse cultures, so the goal is to be able to understand what kind of culture we have and then be able to apply tools to help improve the culture of our classroom or school.
Analyze the Culture
The first step in optimizing our culture has to do with deep learning and focused attention on the culture as it currently stands. You can accomplish this through simple observation and description. I recommend taking a notebook and capturing every moment of the day. What are students like when they arrive? How do I feel when I leave for work each day? Is there a moment of the day that I dread? What are the transitions like during the day? Are students responsive and engaged in their work? What are the best moments of the day? The approach here is to get at both the problems or issues in the day as well as the best or most productive parts of the day. Even a few days of observing and noting will spell out the differences between the ideal culture you are going for and the ways it is falling short of that ideal.
Another step to take is to survey your people. This can be done in a formal way by using a tool like Survey Monkey, Google Forms or some other tool. If you choose to use a formal survey, be sure to keep the survey of a manageable length. Survey Monkey recommends using less than 30 questions, or to put it in terms of time, that it should take someone 10 minutes or less to complete the survey.
Questions should be open-ended and fair, allowing the respondent to provide an accurate answer. Allowing the respondent to use a sliding scale or Likert scale (strongly agree, agree, neutral, disagree, strongly disagree) helps mitigate survey bias. Here are a few questions that you could use in a student culture survey:
Students in my school treat one another with respect: strongly agree, agree, neutral, disagree, strongly disagree.
I and the other students in my class care about learning: strongly agree, agree, neutral, disagree, strongly disagree.
Now, you can survey your people less formally. Having a bank of questions that you can ask students, parents, colleagues in conversations can help you get amble feedback as you try to analyze the culture of your classroom or school. At parent-teacher conferences, for instance, you can ask parents to share stories their child has shared about school. Be listening for clues about the cultural values you are trying to build. Some parents or students will be very free, even to the point of offense, when they share their thoughts about the culture of your class. Try to listen for the kernel of truth even if you find it difficult to receive someone’s thoughts.
Having put in the work to describe the culture and survey your people, you are now in a position to determine some of the key factors that are driving the culture of your classroom. You may determine that despite students feeling safe and cared for, they still exhibit lots of anxiety. Or you might find that the culture of enthusiastic learning that you are trying to cultivate is hindered by things like the arrangement of the desks or distractions in the classroom. The ultimate goal is to get to a place of clarity about different levers you might be able to pull to begin influencing culture in a certain direction.
A Vision for Culture
Having described the current culture and surveyed your people to determine the factors that are driving the culture of your classroom or school, you are better positioned to get down to the work changing the culture for the better. Yet, we cannot enact positive changes without a clear vision of where you are heading. Work must be done to get clarity about your highest values and the goals you will be striving towards. I am quick to point out that casting vision is work that can be done simultaneously or even before assessing your current culture, even though I’ve placed point after doing the work of analysis.
Jim Collins in Built to Last articulates how core values are inherent, almost sacred, principles or traits that can never be compromised. We can identify some of these through the analysis exercise above. What is it that we are already doing based on high-value principles. For instance, your students might be going after good grades because there’s already a value placed on excellence. Identifying these core values takes reflection on what might already be in place.
Patrick Lencioni in his HBR article “Make Your Values Mean Something” differentiates core values and aspirational values. He defines aspirational values as “those that a company needs to succeed in the future but currently lacks.” As you consider driving the culture of your classroom or school forward or upward, you will need a combination of core values and aspirational values working together. For instance, if your class is already driven by excellence, but they are completely stressed out, you may find that an aspirational value such as joyful learning needs to be incorporated.
To get at these values, you will actually need to detach from your classroom or school for reflection and deliberation. I think of this as similar to the moment Moses goes up the mountain, communes with God, and then returns to his people with a set of high-value principles, ten to be specific. Getting at core and aspirational values is very much a spiritual exercise, because what you are trying to get clarity on is the set of inspiring ideas that will capture the hearts and minds of those you are leading. The work here is to find a way of articulating something that is both meaningful and abstract. Keep in mind, that there really should only a few of these inspiring ideas.
Once these inspiring values are spelled out, you are ready to begin connecting these up with a plan. How do we live out these values? This entails goal setting. For example, if we are compelled by a vision of joyful learning, I can set a goal of giving one expression of joy every day for the next month. Notice how there are specific and measurable details in this goal. George Doran in his 1981 article in Management Review entitled, “There’s a S.M.A.R.T. way to write management’s goals and objectives” lays out the now-famous acronym for goals that are specific, measurable, assignable, realistic, and time-based. Setting out goals in such a way provides a means for measuring what really matters when it comes to building the culture you are striving towards.
The Habit of Practice
Creating a culture is the ultimate practice of habit training. I believe this is what Charlotte Mason meant by atmosphere. She is very clear that atmosphere is the not the creation of some artificial space where “a child should be isolated in what may be called a ‘child environment’ specially adapted and prepared.” (Philosophy of Education, 94) What she describes positively about atmosphere is quite inspiring:
“The bracing atmosphere of truth and sincerity should be perceived in every School; and here again the common pursuit of knowledge by teacher and class comes to our aid and creates a Current of fresh air perceptible even to the chance visitor, who sees the glow of intellectual life and moral health on the faces of teachers and children alike.”
Charlotte Mason, Philosophy of Education, pg. 97
We might restate this as a culture of truth and sincerity where the fresh air we breathe is initiated by core and aspirational values carried out with clear goals in mind touching on intellectual life and moral health. And in this atmosphere or culture the child very naturally pursues the goals or objectives set forth. It is not as though they are forced to be kind by the environment, but there is clearly a sense that “that’s the way we do things around here.” The child does not mechanically become intellectually stimulated because we have put particular paintings and plants in the classroom, but it is obvious when you look around that “people like us get really excited by what we learn.” A well-considered culture begins to generate habits in keeping with our values. Mason writes, “We may not leave off the attempt to form good habits with tact and care, to suggest fruitful ideas, without too much insistence, and to make wise use of circumstances.” (School Education, 185) The circumstances of our classroom form the opportunities to train in orderliness, thoughtfulness, kindness and so forth.
In this mode of thinking, we can create routines that establish our cultural values. These might be as simple as a handshake upon entering the room in the morning, a process for handing out texts, or a class job that is a delight to all. You might find yourself compelled by this vision, but doubtful that you can create the change necessary to guide your classroom or school toward your inspiring vision. Yet, you can create rapid change through rehearsals. For instance, let’s say you want to create a culture of tidiness. You begin with an inspiring vision of the satisfaction and utility of a clean space. Then you have everyone practice every morning, potentially multiple times, organizing their cubbies, lockers, desks, room, etc. You share a mantra, “a place for everything and everything in its place.” Day after day, the routine is practiced. The culture of tidiness takes root, and you can see on everyone’s faces a sense of pride in the classroom, in their work and even perhaps in their homes.
In modern research, habits have been boiled down to three basic components, a cue, a response and a reward. This approach to modifying our behaviors has a good deal of neurological basis to it. The area of sophistication I would add to this basic model is that the nature of the reward makes a big difference. A simple or trite reward such as a piece of candy, a star on a paper or a letter grade can be effective in enacting change, but usually not lasting change. This has to do with issues encountered in the dopaminergic system. Simple stimuli have diminishing returns because low-level stimuli are simply not that motivating because at a fundamental level basic rewards are not meaningful to us. The better framework for rewards is a feeling of satisfaction such as completing a long-term project, working at something difficult, or accomplishing a goal. These are associated not with dopamine but with the neurotransmitter seratonin, which results in higher levels of positive mood, such as satisfaction, happiness and optimism. (see “Happiness & Health: The Biological Factors- Systematic Review Article,” Iran J Public Health 43 (2014): 1468–1477.) One of the ways I’ve expressed this is that “the habit is the reward.” What this means is that when we create a culture imbued with inspiring values, the reward we are working toward is the serotonergic effect of a happier, calmer, more stable set of emotions.
Now in light of this sense of the reward we are working toward, it is worth celebrating the cultural breakthroughs we achieve. To the extend we are measuring what matters, as expressed in the previous section, we want to celebrate what matters. Once again, the inspiring values guide us to ways we can celebrate. If we have been developing a culture of kindness, perhaps the way we celebrate is to devote a Friday afternoon to sharing personal stories with one another. If we are working on a culture of deliberate practice, we can celebrate by sharing our accumulated skills with one another.
Practical Tools to Build a Culture
To close out this topic, there are five practical tools you can build an inspiring culture in your classroom or school. First, use a mimetic approach. It is frequently the case that we need to model what we are asking our students to do. I can demonstrate how I use kind words, or I can show the steps I use when I am organizing my desk. The mimetic method shows how and then asks the students to imitate.
Second, get others involved. Bring in visitors. Tell parents ways they can be reinforcing these values at home. Partner with another class to build the culture together. This approach builds some synergy and accountability to support the efforts you have in mind.
Third, have strategic conversations. You may have heard of the 80/20 principle or the Pareto distribution, which indicates that roughly 20 percent of the individuals in your class are going to have an outsized influence on the culture of the classroom or school. So be strategic to get these individuals on board with the program, simply because you know that most other will follow suite if they lead the charge.
Fourth, get the group talking. This can be a bit tricky, because you aren’t looking to engage in a debate about whether the value you are putting forward is actually a value. Instead, you want to stimulate their interest and enthusiasm by having them voice ways they could contribute to the culture by embracing this value. If I am cultivating kindness, I could ask the group a question, what could we do to be the class with the reputation for kindness?
Finally, praise is more powerful that chastisement. Immediately upon seeing evidence for the value your are leading, praise the class for exhibiting this so well. Make your praise specific and descriptive. Instead of a general “good job” it would be better to say “way to go class for keeping your desks so organized.”
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